Terms & Conditions

Price and Payment Terms

The total price and all other related charges for Products will be set out in your purchase receipt. Prices offered or advertised do not include shipping and handling or applicable sales taxes, which will be added to the price you pay. The company will also provide confirmation of your order to the email address you provided during your registration process.

All payment and credit terms are within Company’s sole discretion and will be as specified during your purchase process. Unless otherwise specified, payment must be made in full and received by Company prior to the Company’s acceptance of an order for Products. If Company permits and agrees to credit terms, invoices are due and payable within thirty days after the date of the invoice, or such other period as agreed by the Company during the order process. The company may invoice parts of an order separately. Any price estimate or quotation provided by Company will only be valid for the period stated for the estimate or quotation.

Advertisements on this Website are invitations to you to make offers to purchase products and services and are not offers to sell. A properly-completed order on this Website by you constitutes only your offer to purchase the Products in your order, even if Company has processed payment for such offer. Your order will be accepted only if and when Company sends a shipping notice email to the email address you provided during your registration or order process. If Company does not accept your order in whole or in part, Company will refund any amounts paid by you to Company for the order or part of the order not accepted.

Any price offers or advertisements given by Company will be valid for the period stated on the offer or advertisement, except that Company reserves the right to reject any sale for any reason, including without limitation for a misprint in the price offer or advertisement.

Unless you provide Company with a valid tax exemption certificate applicable to the Product shipping destination prior to acceptance of your order by the Company, you are responsible for all goods and services and harmonized sales taxes, and all other taxes associated with the order, except taxes on Company’s net income. Separate charges for taxes will be shown on the order invoice.

Shipping and Title

The company will arrange delivery of the Products to your address using the process set out in your order, or otherwise any other carrier selected by Company. Orders for multiple Products may be shipped separately.

Title and risk of loss to tangible Products pass to you upon delivery of products to you, except for licensed products such as software and/or iBooks. Any licenses to the Products or in relation to the Products are subject to the terms and conditions of such licenses, and you must agree to such terms and conditions to use your Products. For all tangible products such as musical instruments and books, the Company will accept the risk of any losses or damages that may have occurred during shipping, subject to the Company receiving proof that damage or loss took place during the shipment process and not subsequent to the delivery of same by you, subject to the requirements set out herein. The Company reserves full discretion to assess whether loss or damage occurred during shipment, which discretion will be exercised reasonably. In the event that you receive such product in a damaged state, you are required to retain the proof of damage by taking pictures and/or videos of the product in the shipment package, whereby the picture or video shows the product, damaged aspects thereof, as well as the shipping materials such as packaging materials. In the event that tangible products such as books or musical instruments are not delivered to you within a reasonable timeline from delivery of the product by the Company to the shipping agent, which reasonableness shall be dependant upon circumstances including but not limited to statutory holidays, strikes, pandemic, war, weather events, or any other event out of Company’s control, the Company will send you a replacement product. In no event shall the reasonable timeline for delivery of product be expected to exceed 60 calendar days. The company will inform you of estimated shipment dates but subject to terms noted above is not liable for any delivery delays or failure to ship by the estimated due date.

Except for provisions outlined herein, Company does not provide insurance on Products during delivery.

Returns and Exchanges

If for any reason you are not completely satisfied with a product you have purchased, you may exchange it for another product of same or higher price. 

To exchange Products, you must ship the Products to Company in their original packaging and condition, prepay shipping charges and accept the risk of loss or damage during shipment. Company will not ship a replacement or exchange until the returned Product is received. The returned package must contain a copy of an original purchase receipt that shows the price of the returned Product(s).

Products Changes

Products may change or be discontinued at any time. Company will deliver Products that have similar characteristics of the Products you ordered, but minor changes between what is delivered and what is described online are possible. Company may ship Products with minor specifications changes, provided that there is materially the same functionality, performance and characteristics of the ordered Products.

Products may differ slightly from how depicted in any illustrations, photography or descriptions on this Website.

Company has made every effort to display as accurately as possible the colours of Products as they appear on this Website. However, as the actual colours you see will depend on photographic processes and your screen, Company cannot guarantee that your screen’s display of any colour will be accurate.

Limited Warranty and Disclaimers

Company warrants to the original purchaser of each Product that such Product will be free from defects in materials or workmanship from the date of purchase for a period of ninety (90) days unless otherwise specified in the order process.

During this warranty period, Company will, at its option, repair or replace defective Products. This warranty does not cover damage due to external causes, including without limitation wear and tear, accident, abuse, misuse, or use or care not in accordance with Product documentation.

If Company repairs or replaces any Product, its warranty term is not extended. Additional warranties may also be provided by the suppliers of non-Company branded Products in the documentation for such Products. Company is not liable or responsible for such additional warranties.

THE ABOVE LIMITED WARRANTY IS THE ONLY WARRANTY APPLICABLE TO THE PRODUCTS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, COMPANY DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED, IN RESPECT OF PRODUCTS, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. NO ORAL OR WRITTEN INFORMATION, PHOTOGRAPHS, ADVERTISEMENTS OR ADVICE GIVEN BY COMPANY, ITS AGENTS OR EMPLOYEES WILL CREATE A REPRESENTATION, WARRANTY OR CONDITION OR IN ANY WAY INCREASE THE SCOPE OF THIS LIMITED WARRANTY.

COMPANY’S SOLE LIABILITY AND RESPONSIBILITY FOR DEFECTS IN PRODUCTS IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS SECTION. COMPANY WILL NOT BE LIABLE FOR LOST PROFITS, LOSS OF BUSINESS, LOST DATA OR DIRECT, INDIRECT, CONSEQUENTIAL, SPECIAL OR PUNITIVE DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY THIRD PARTY. YOU AGREE THAT FOR ANY LIABILITY RELATED TO THE PURCHASE OR SUPPLY OF PRODUCTS, COMPANY IS NOT LIABLE OR RESPONSIBLE FOR ANY AMOUNT OF DAMAGES ABOVE THE AGGREGATE DOLLAR AMOUNT PAID BY YOU FOR THE PURCHASE OR SUPPLY OF THE PRODUCT GIVING RISE TO THE LIABILITY.

WITHOUT LIMITING THE GENERALITY OF THIS SECTION, COMPANY DOES NOT PROVIDE ANY WARRANTIES OR CONDITIONS FOR ANY SOFTWARE PRODUCTS OR iBOOKS UNDER THESE TERMS. WARRANTIES AND CONDITIONS, IF ANY, FOR SOFTWARE OR iBOOKS ARE CONTAINED IN THE APPLICABLE LICENCE AGREEMENT PROVIDED WITH THE PRODUCT. SOME JURISDICTIONS DO NOT PERMIT SOME OF THE FOREGOING EXCLUSIONS OF IMPLIED WARRANTIES OR CONDITIONS OR LIMITATIONS. THEREFORE THE FOREGOING DISCLAIMERS MAY NOT APPLY TO YOU.